IT Solution Owner and Coach, Atlassian Suite

Are you looking for the next steps to shine professionally in a multicultural environment with circular economy present in your everyday work? Get ready to work in an innovative textile service business named as one of the most interesting companies in the circular economy, with a turnover of 495 million. With a 175-year-long history (not retiring anytime soon!) of caring for our people and customers, we are ready to expand our Lindström family. Currently we, a Finnish family-owned company awarded with the Family Business of the year 2021 in Finland, have over 5,000 inspiring people in 23 countries around Europe and Asia. Now is your chance to become part of the journey of helping our customers to grow more in a sustainable way. Take a leap with us as our new:

IT SOLUTION OWNER AND COACH, ATLASSIAN SUITE

As Lindström’s new IT Solution Owner and Coach you will be responsible for the configuration, maintenance, and administration of Atlassian products. You will also be responsible for facilitating and planning trainings around Atlassian products and processes. You will analyze, review, and document current functionalities to determine potential areas of improvement, and will be in a key role to ensure all Lindströmers will be able to enjoy the benefits of Atlassian products in the best possible way. Your location will be at our Head Office in Kalasatama, Helsinki, where we are working in a hybrid model. 

In this role, your key responsibilities will include:

• Comprehensive configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Activity Timeline), and ensuring best practices are followed
• Analyzing, reviewing, and documenting current functionalities to determine areas of improvement, and working with development and project teams to identify procedural efficiencies, e.g. with Jira filters, reporting, workflows, and Jira administration
• Designing, testing, and deploying integrations between Atlassian products and other internal tool chains
• Organizing and facilitating coaching sessions to internal and external contacts around Atlassian products and processes, and acting as the technical expert on Atlassian tool usage and implementation
• Researching and implementing new approaches on Jira and Confluence usage
• Resolving any issues regarding Jira Projects and Confluence together with other solution owners, project managers, and other stakeholders
• Managing user permission guidelines for tools according to the needs of various teams and projects
• Troubleshooting, version and plug-in testing, and solving technical issues, and assisting in the development process planning and enforcement 

We are looking for a new IT Solution Owner who has previous experience with Atlassian products and Jira Query Language (JQL), and who has previous experience in acting as a coach and trainer. Excellent communication and collaboration skills are important in this role to ensure you can support and guide stakeholders and colleagues in the best possible way. Strong organizational skills and the ability to multitask on several assignments will help you along the way. If you are ready for new challenges and are keen to bring your expertise to the forefront, you might be the one we are looking for!

Our ideal candidate has: 

• At least three years of experience in Atlassian product administration
• Strong understanding and familiarity with JQL
• Experience in working in a business IT sphere in a large matrix organization
• Understanding of Scrum and Kanban methodologies
• Excellent communication and collaboration skills, and experience in facilitating training sessions for stakeholders
• Independent, proactive, and delivery-oriented approach to work
• Excellent written and spoken English language skills, with strong Finnish skills seen as a benefit
• Previous experience in integrating Atlassian products with other systems is seen as a benefit

We offer you the opportunity to work in a multinational organization in a strong team of experts, who are always ready to support each other. At Lindström, you will get to innovate and bring forward your own ideas, and work at the heart of circular economy and sustainability. We will encourage you to grow and develop professionally, and to help you on your Lindström journey we offer you benefits such as comprehensive healthcare services as well as sports, culture, and well-being benefits. In everything we co, we want to live our purpose: we care for people and our planet by inspiring people to shine and businesses to grow in a sustainable way. 

Interested? For more information, please don’t hesitate to contact Heidi Rääsiö, Head of IT, IT Developments and Projects. You can reach Heidi by phone at +358 40 732 4709 on May 2 between 11:00 – 11:30 EEST or on May 6 between 14:00 – 15:00 EEST. 

To apply, please fill in our online application form no later than Wednesday, May 15. he starting date of this position is negotiable, but we wish to have a new team member as soon as possible. The position is permanent. We look forward to hearing from you!